Scenario 9 - Professionalism and language

Heather, a registered nurse working in an emergency department, examines a male client who presents with chest pain. Heather asks the client about his sexual orientation and if he is sexually active. The client appears to be uncomfortable and says that he has a boyfriend.

Now assume the client presents in the ER with pain during urination. Heather asks the client if he is sexually active and if so, the nature of his sexual behaviours. The client appears to be uncomfortable and says that he has a boyfriend.

Questions for discussion

  1. Is it appropriate for Heather to ask these ques¬tions?
  2. Would you characterize Heather’s line of ques¬tioning as a boundary crossing, violation or sexual abuse? If so, which and why?
  3. Why might the client feel uncomfortable with this line of questioning?

Key concepts this scenario illustrates:

  • Professionalism and language use
  • Harm to patients


It is unclear from the first part of this scenario whether Heather had a clinical need to ask about the client’s sexual activity. If it is clinically necessary to ask these questions, Heather should put the client at ease by explaining the need for taking this type of history, and questions like this should be asked in a way that minimize the risk that the client may interpret these questions as anything other than clinically necessary.

By asking about sexual orientation, the nurse is missing key information about that client’s sexual behaviour. To avoid making assumptions about a client’s sexual activity based on their sexual orientation, a better approach would be to ask about specific sexual behaviours.

Heather should only be asking these questions if they are clinically necessary. Remarks about sexual activity that are not clinically appropriate to the service provided is sexual abuse. Heather doesn’t need to open herself up to such risks in her professional role. It is advised that Heather focuses on her professional role with her clients, ensuring she asks only questions that provide needed information for clinical assessment.

In the second part of this scenario, the client’s health concerns and the symptoms presented warrant taking a full history, including sexual activity. The client presented with pain during urination, a possible indication of a sexually transmitted infection. Therefore, Heather has a clear clinical basis to ask these questions.

The client appears uncomfortable with the questions Heather is asking, even though these questions are clinically appropriate. It is recommended that Heather explain why she’s asking these questions so the client understands they are clinically relevant.