If you have questions about your nursing accountabilities or need further assistance in understanding or applying CNO standards and guidelines in your practice, review the Practice Support FAQs section of our website to see whether the information you need is there.
It features questions and answers about common practice-related issues nurses may encounter.
If you can't find the answers you're looking for, complete and submit the form below. We will respond within three business days.
Patient safety first
CNO is committed to protecting your privacy and confidentiality. Our privacy policy applies to our Practice Support activities. We document all Practice Support inquiries and consultations and store them securely.
Records of Practice Support consultations are not available to other departments at CNO. But if your questions involve patient safety or risk of harm (for example, related to the incompetence or incapacity of a CNO member), CNO might have to investigate. Practice Support can still provide you with guidance and resources in response to your questions about nursing practice.
If CNO needs to investigate the situation, we will refer you to our Professional Conduct team or alert them to the concern. An investigator might contact you to continue the discussion. In certain limited circumstances (for example, incidents that might involve child abuse or neglect), the law may require CNO to report information to other agencies.
Please review the Privacy Policy to understand how your personal information will be used.