Review the competencies shared with you by CNO. Look back on your nursing experience and identify a situation in which you demonstrated each competency in your practice.
Here is an example of how an RPN applicant might respond to a report that identifies gaps in her conflict-resolution skills (RPN Entry-to-Practice Competencies Nos. 22, 46 and 59):
There are different types of conflict, such as conflict between nurses, nurse and client, nurse and families, and nurses and doctors. Conflict starts when there is a difference of opinion
For example, when I was working in the ICU, a nurse I was working with was always late for her shift. I was working the night shift and wanted to leave after giving my report. When she came to work her shift, she always had an excuse for why she was late. This upset me and I did not feel that she respected me as a colleague. Knowing that I was tired, it was not a good time to resolve the issue because I would have exploded.
I asked my teammate if I could meet her for coffee before the next shift and talk about something that was bothering me. She agreed. I knew that I needed to address the behaviour and not yell at the person. I knew that I had to let her know how I feel when this happens. I know that I needed to listen to her explanation (C. #22).
So, we met for coffee in a quiet place, just the two of us. I told her how I felt when I could not leave my shift on time and how I was scared to go home because I was so tired. I asked her if there was a reason for her lateness. Then I was quiet and let her talk. She told me her story about her daycare problems. Then we came up with a plan that would be good for both of us. We agreed to try it out for two weeks and come back to see if it works (C. #46). At the end of two weeks, we met again; and our plan was working out nicely, and I thought about my approach and how we were both happy with the outcome (C. #59).