Guidelines and Instructions

Please review the following guidelines and instructions before submitting your request.

1. CNO will acknowledge your request after receiving it. If you do not receive an acknowledgment within five business days, please contact us by e-mail at cnostats@cnomail.org.
2. Please review the Privacy Code to understand how your personal information will be used.
3. Requests for data may be denied if:
   
   1. CNO deems the request inappropriate (i.e. purpose, identifiable information, consent limitations)
   2. CNO is not able to provide the requested information
   3. CNO does not receive all required documentation
   4. The form is incomplete
   5. The request is made under false pretenses.
   6. CNO is unable to fulfill the request due to operational capacity and resource constraints.
   7. The requested data or contact information will be used in a way that falls outside the scope of member consent, including targeted advertising or uploading to third-party advertising or social media platforms.
4. Requests for data that is subject to CNO’s regulatory oversight will not be disclosed.
5. Once the request has been assessed and approved by CNO, an agreement form will be e-mailed to you. Sign and return the form to confirm the request specifications, estimated time for completion and approximate cost.
6. The fee structure is as follows:
   

   For-Profit Organization:

   • $500 flat rate (less than 2 hours)
   • $200 per hour in excess of two hours

   Not-For-Profit Organization:

   • $200 flat rate (less than 2 hours)
   • $100 per hour in excess of two hours

   Students Conducting Research in Nursing:

   • $200 flat rate

   (If charges exceed the listed amounts, the actual charge will apply.)

   Note: All fees are subject to HST (13%).

7. CNO requires that any shared instances of the data be shared with the college for monitoring purposes. Please insert the date you intend to share this data within the form below.