Guidelines and Instructions

Please review the following guidelines and instructions before submitting your request.

  1. CNO will acknowledge your request after receiving it. If you do not receive an acknowledgment within five business days, please contact us by e-mail at research@cnomail.org.
  2. Please review the Privacy Code to understand how your personal information will be used.
  3. Where applicable, the following documents must be received by CNO along with the completed form:
    • Project outline or research protocol
    • Sample copy of the information being sent (e.g. questionnaires, cover letter, email template, surveys)
    • Approval from relevant Ethics Review Board
    • Privacy and security policies associated with the project
  4. Requests for Mailing and Email address lists may be denied if:
    • CNO deems the request inappropriate (i.e. purpose, identifiable information, consent limitations)
    • CNO is not able to provide the requested information
    • CNO does not receive all required documentation
    • The form is incomplete
    • The request is made under false pretenses.
    • CNO is unable to fulfill the request due to operational capacity and resource constraints.
    • The requested data or contact information will be used in a way that falls outside the scope of member consent, including targeted advertising or upload to third-party advertising or social media platforms.
  5. The requested data is subject to CNO’s regulatory oversight and will not be disclosed.
  6. Once the request has been assessed and approved by CNO an agreement form will be e-mailed to you. Sign the form to confirm the request specifications, estimated time for completion and approximate cost.
  7. The fee structure is as follows:

    For Profit organization:

    • $300 flat rate (less than 2 hours)
    • $200 per hour in excess of two hours

    Not-for-Profit Organization:

    • $300 flat rate (less than 2 hours)
    • $100 per hour in excess of two hours

    Students Conducting Research in Nursing:

    • $300 flat rate

    (If charges exceed the listed amounts, the actual charge will apply.)

    Note: All fees are subject to HST (13%).

  8. CNO requires that any publications of data used for research must also be shared with CNO for monitoring purposes. Please follow-up with CNO once your study is complete.