October 08, 2024

Dear CNO: Supporting nursing students in the workplace

We respond to a question about supporting a nursing student when you may not have the capacity to do so.

A member of the public reading the report.

My nurse educator approached me about precepting a nursing student this semester. How do I balance my accountabilities while supporting a learner with my high workload?

This can be a stressful situation. At the College of Nurses of Ontario (CNO), we know ongoing health system pressures can create uncertainty for many nurses. We also know, in this context, you are considering patient needs, public safety and doing your very best at work each day.

First of all, we want to acknowledge the nurse educator’s request comes from a good place. It demonstrates they value your knowledge, skill and judgment and want the nursing student to learn from you how to provide safe patient care.

Second of all, it’s good that you’re assessing your capacity to manage these additional responsibilities while continuing to provide safe and competent care. This also comes from a good place and demonstrates that you are reflecting on your practice, which is important.

To help assess this situation, let’s look at your accountabilities and potential options.

As outlined in the Code of Conduct, nurses are accountable to support, mentor and teach learners, like nursing students, which includes acting as role models and sharing knowledge. You can start by reviewing our Ask Practice FAQ on supporting learners. This may help you better understand your accountabilities when doing so and identify strategies you can implement in your setting.

We note on our supporting learners FAQ page that “while nurses are accountable to support learners, their primary accountability is to place patient safety and well-being above all other objectives.”

If you don’t feel you have the capacity to support a nursing student in the way that was asked of you, you have a couple of options.

You can

  • work with your employer and discuss the possibility of having a mentor or resource nurse to provide guidance while you support the nursing student
  • discuss with your employer the possibility to put more supports in place, such as more than one preceptor

You can also speak with your employer about opportunities for staff to provide input and share concerns about how to support nursing students best in your practice setting. 

Patient care is a shared responsibility. Nurses are accountable for supporting learners, but not at the expense of patient safety. Employers are responsible for establishing a working environment, including staffing, that supports safe and effective patient care. When you work together with your employer to highlight the needs and concerns of the practice, you can help support nursing students as well as safe patient care.

Thanks,

Emily Marcogliese, RN, PhD
Advanced Practice Consultant

About CNO

The College of Nurses of Ontario (CNO) is the regulator of the nursing profession in Ontario. It is not a school or a nursing association. CNO acts in the public interest by:

  • assessing qualifications and registering individuals who want to practice nursing in Ontario.
  • setting the practice standards of the profession that nurses in Ontario are expected to meet.
  • promoting nurses' continuing competence through a quality assurance program.
  • holding nurses accountable to those standards by addressing complaints or reports about nursing care.

The College was founded in 1963. By establishing the College, the Ontario government was acknowledging that the nursing profession had the ability to govern itself and put the public's well-being ahead of professional interests.

For the latest information, please see our Nursing Statistics page.

Anyone who wants to use a nursing-related title — Registered Nurse (RN), Registered Practical Nurse (RPN) or Nurse Practitioner (NP) must become a member of CNO.

Frequently Asked Questions

Go to the public Register, Find a Nurse, to conduct a search for the nurse. Contact us if you can't find the person you are looking for.

All public information available about nurses is posted in the public Register, Find a Nurse, which contains profiles of every nurse in Ontario. Publicly available information about nurses include their registration history, business address, and information related to pending disciplinary hearings or past findings.

Unregistered practitioners are people who are seeking employment in nursing or holding themselves out as being able to practice nursing in Ontario, but who are not qualified to do so. They are not registered members of CNO. Only people registered with CNO can use nursing-related titles or perform certain procedures that could cause harm if carried out by a non-registered health professional. CNO takes the issue of unregistered practitioners seriously. See Unregistered Practitioners for more information.

To ensure procedural fairness for both the patient (or client) and the nurse, the Regulated Health Professions Act requires that information gathered during an investigation remain confidential until the matter is referred to the Discipline Committee or Fitness to Practise Committee. CNO will not disclose any information that could identify patients (or clients) or compromise an investigation. See Investigations: A Process Guide for more information.

Information obtained during an investigation will become public if the matter is referred to a disciplinary hearing. If a complaint is not referred to a hearing, no information will be available publicly.

See CNO's hearings schedule, which is updated as hearing dates are confirmed. Hearings at CNO are open to the public and the media. For details on how to attend a hearing, contact the Hearings Administration Team.

A summary of allegations and the disciplinary panel outcomes can be found on the public Register, Find a Nurse. Full decisions and reasons are also available.

Where a disciplinary panel makes a finding of professional misconduct, they have the authority to reprimand a nurse, and suspend or revoke a nurse's registration. Terms, conditions and limitations can also be imposed on a nurse's registration, which restricts their practice for a set period. Nurses can also be required to complete remedial activities, such as reviewing CNO documents and meeting with an expert, before returning to practice.

For detailed information see the Sexual Abuse Prevention section.

Related links