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Standard of care and nurses’ accountabilities 

CNO understands that, more than ever, the health care system and all health care professionals continue to experience challenging and unsettling times. We understand that for nurses these challenges bring a high degree of uncertainty and stress as we experience change in ways we have never felt before. You may be concerned about being able to maintain standards of practice, particularly when mobilized to work in other areas, managing demanding workloads or navigating new team structures. We want to assure you that, for each situation, the standard of care is always considered in context. The standard of care can evolve with the dynamic nature of the health care system, including when resources become scarce.       

Working in an evolving health care system requires continual adaptation and adjustment in nursing practice. It is important to make reasonable efforts to comply with any direction from the Chief Medical Officer of Health and your workplace policies and procedures. While CNO will continue to receive complaints and reports, we appreciate that nurses are always doing their best in every situation and we will assess all information with consideration to the circumstances in which nurses are working.

CNO continues to appreciate and applaud your commitment and dedication within this emergent context. We understand you are considering patient needs, public safety, and doing your very best each and every day.

Employers of nurses play an important role in working with CNO to serve and protect the public's right to safe and ethical nursing care. 

This section contains information and services of interest to nursing employers across the province.