Quality Assurance Assessment

Quality Assurance Assessment promotes nurses’ continuing competence and quality improvement of their practice.

Each year, CNO randomly selects nurses from the General and Extended class to participate in a Quality Assurance (QA) Assessment. If you are selected, you will be notified by email with instructions on how to complete the assessment requirements.

There are two components to QA Assessment: Part A - Knowledge Assessment and Part B - Practice Assessment.

Activities for Part A - Knowledge Assessment include:

  • Completing online learning modules
  • Completing knowledge checks and attestations

Activities for Part B - Practice Assessment include:

  • Submitting an annual learning plan
  • Completing a Code of Conduct practice activity.

NPs selected for Part B will also complete an NP case example in addition to the learning plan and Code of Conduct practice activity.


QA Assessment includes optional coaching. Coaching is a supportive way to guide you through your QA Assessment. It provides an opportunity for you to work directly with a QA Peer Coach to help you understand your learning needs and improve your future practice.

QA Peer Coaches are nurses trained in coaching principles. They also have in-depth knowledge of CNO's practice standards, guidelines and QA Assessment requirements. They are responsible to review and assess your QA activities, as well as write a report for the Quality Assurance Committee about your submission.

Quality Assurance Committee

The Quality Assurance (QA) Committee is one of CNO’s statutory committees. It is made up of elected council members, public members and nurses CNO appoints.

The QA Committee is responsible for ensuring nurses comply with all aspects of the QA Program, and makes decisions about a nurse’s participation in the QA Program by reviewing the QA Peer Coach’s report.





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Page last reviewed June 23, 2023