December 2020

Answers to your annual renewal questions

It’s time to renew your membership for 2021. If you haven’t done so already, you can quickly and easily renew online by logging in to Maintain Your Membership.

Why do I have to pay CNO an annual fee?

CNO’s sole mandate is to protect the public by promoting safe nursing practice — but we don’t do it alone. We rely on you — our partners in safety — to engage in the process of public safety with us. All nurses take part in the process of regulating their profession. When you give us feedback during a consultation on a new practice standard or a regulation change, vote for a new member of our board or apply to serve on a committee, submit your annual Quality Assurance Action Plan and pay your fees to be registered, you are participating in the process of regulation and public protection.

By actively participating in these processes, you help ensure the public continues to place their trust in the competent and safe care nurses provide.

What does CNO do with the money?

We protect the public by ensuring the following:

  • those wanting to become nurses in Ontario meet requirements

  • nurses have standards that inform them of their accountabilities to provide safe, competent and ethical care

  • nurses engage in continuous improvement of their practice

  • we take appropriate steps when there are concerns about nurses' conduct, competence and health

  • we amend standards and regulations whenever government updates laws or passes new ones

We also develop new programs and approaches to continually improve nursing regulation in Ontario, such as regulations to expand nurses’ scope of practice, and updating RPN competencies and examination with the goal of improving the mobility of RPN labour across the country.

Is the online payment process safe and secure?

When you pay your membership fees, the transaction is securely handled by a third-party vendor. Your financial information is not processed or stored within our systems; we do not have access to and do not retain or share your credit card details or social insurance number.

When is the deadline to renew?

The deadline to renew is midnight on Thursday, Dec. 31, 2020. After Dec. 31, you can still renew, but there will be an additional $100 late fee.

What if I have a question about renewal?

Check our frequently asked questions about renewal. If you don’t see the answer to your question, give us a call. We’re available Monday to Friday, 8:30 a.m. to 7 p.m. Call 1 866 573-5405 (in North America) and 416 849-6135 (outside of North America). You can also email us.

Back to Top