New Reporting Guide and updated Reporting form

We have published a new Reporting Guide and updated the Reporting form. The goal is to help employers, nurses and anyone who works with a nurse clearly understand what, when and how to report a concern they have about a nurse’s practice to CNO.

The guide replaces Mandatory Reporting: A process guide for employers, facility operators and nurses. We have also updated the Reporting form to make it easier to complete and submit to CNO.

CNO's mandate is to protect the public. We achieve this by partnering with those who work with nurses. Patient safety is a collective responsibility—we need you to send us a report when you believe a nurse poses a serious risk of harm to patients.

The Reporting Guide is now an easy-to-navigate online document. It includes:

  • a table that easily explains what you should report to CNO

  • a section on a nurse’s professional accountability to act in the best interest of their patients and to protect them from harm

  • a section on your legal obligations to report certain conduct and concerns

We have also updated the Reporting form based on feedback. It now includes:

  • instructions on how to complete the form

  • a second contact person section, since more than one person might have information about the concern

  • more areas to list incidents, since the person submitting the form might have multiple concerns about the nurse’s practice

  • the ability to submit the form electronically on

We will be adding additional supporting resources to the File a Report section throughout 2020. We will inform you when we launch a new resource. 

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Time to renew your membership or risk suspension

Still haven’t renewed your CNO membership for 2020? Remember you must renew by midnight on Tuesday, Feb. 18, 2020 or your membership will be suspended. Once your membership is suspended you will not be able to practice nursing in Ontario until you renew and pay all your outstanding fees.

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Our response to the Long-Term Care Homes Public Inquiry recommendations

On July 31, 2019, Commissioner Eileen Gillese released her Long-Term Care Homes Public Inquiry Report. The report made 10 recommendations specifically for CNO. We have listed all the actions and improvements we have made to meet the report’s recommendations...

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Understanding the therapeutic nurse-patient relationship

The therapeutic nurse-patient relationship is at the core of nursing practice. When established properly, the relationship contributes to a patient’s health and wellbeing. To make sure the patient’s needs are prioritized, nurses must understand that the following five components are always present in a therapeutic nurse-patient relationship...

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New RPN exam on target for January 2022 launch

Starting January 2022, those applying to CNO to become a Registered Practical Nurse will have to pass a new registration exam: the Regulatory Exam – Practical Nurse (REx-PN).

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More nurses than ever are contributing to safe nursing care through regulation

In September and October 2019, we received applications from 86 nurses for 14 committee vacancies –– a 79% increase in the number of applications from the previous year. If you submitted an application, you will hear about the outcome...

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How do you determine who provides patient care?

The condition of a patient in your unit has suddenly become more complex. They require immediate nursing intervention. Which nurse should provide care to the patient?

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You Asked Us

What are the key differences between professional and social relationships?

I’m a newly practising nurse. I know it’s important to distinguish between professional and social relationships. What are the key differences between the two relationships?

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