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Quality Assurance Assessment FAQs
For the Learning Plan, do all learning activities need to be completed before the submission deadline?
No. Learning activities are ongoing throughout the year and do not need to be completed before the submission deadline. Your outlined activities need to be relevant and specific to your learning goal.
What are the most common omissions that require additional action in the QA Assessment Activities?
Learning Plan: Learning goals are not specific to the member’s own learning needs. Members forget to include a principle from the Code of Conduct that aligns with their learning goal
Code of Conduct Practice Activity: The examples provided are generalized or hypothetical; they do not provide an example from a member’s own practice on how the member personally demonstrated the selected Code of Conduct principles.
NP Case Example Activity: Under Section 2, Health Assessment, members do not provide clear rationale for why they ask clients specific assessment questions. Please see page 8 of your Quality Assurance Assessment Guide and page 4 of the NP Case Example Completion Guide for the evaluation criteria.
I am in an administrative/managerial role and do not provide direct client care. How can I show that I have demonstrated the principles of the Code of Conduct?
The principles of the Code of Conduct apply to nurses in all practice settings and roles, including those that do not provide direct patient care. You can choose principles for your examples that relate specifically to your role.
I am retired and am not engaged in client care. Do I still need to participate in QA Activities?
If you maintain registration in the General or Extended Class, you are required to participate in QA Assessment. Only nurses in the Non-Practising Class are exempt from QA Assessment.
I’m an NP but I’m presently unemployed and do not have access to client charts. I cannot recall all the details of my clients. How can I complete the NP Case Example activity?
Please contact the QA Team and we’d be happy to discuss your situation further.
How long will it take to get my results back?
After the submission deadline, the Peer Coach will review your activities. You will be notified when a copy of the completed Peer Coach report is available for you to review in your SharePoint folder. The results and recommendations from the report are submitted to the QA Committee which meets monthly, to review recommendations, and determine whether you can exit the program or if additional information is required. You will receive a decision letter from QA Committee in your SharePoint folder within 14 days of the QA Committee meeting.
I am having technical difficulties and cannot access the documents online. What should I do?
The QA Team would be happy to provide technical support. Please contact us at QAassessment@cnomail.org or 416-963-3922 (1 800 387-5526 ext. 3922).
