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Quality Assurance Program

CNO's Quality Assurance (QA) Program assures the public of nurses’ commitment to continuing competence by continually improving their nursing practice.

Being self-reflective and committed to life-long learning is a critical part of providing the safest and highest quality care to patients. This is why all nurses engage in daily practice reflection and participate in quality assurance activities throughout their careers.

CNO’s QA Program consists of three components:

  • QA Everyday (Self-Assessment and Learning Plan)
  • QA Assessment
  • Remedial support

As professionals, all nurses are accountable to reflect on their practice to determine their learning needs. Nurses also must develop a Learning Plan and actively update their knowledge and skills to maintain their continued competence.





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Page last reviewed October 05, 2023