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Customer Service closed from 8:30 a.m. to 1 p.m. on Thursday, Nov. 23, 2023

Customer Service will be closed from 8:30 a.m. to 1 p.m. on Thursday, Nov. 23, 2023, for a corporate activity.

You will still be able to use Find a Nurse, log into your account or create or view an application during these hours.

If you have questions about Annual Membership Renewal (AMR), our Renewal Call Centre will be open during this time. You can contact the Renewal Call Centre Monday to Friday, 8:30 a.m. to 7 p.m. at 1 866 573-5405 in North America or 416 849-6135 outside North America. You can also email us

Thank you for your patience.

Page last reviewed November 22, 2023