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Having trouble logging into Maintain Your Membership?

Clearing your web browser's cache can help.

If you keep seeing an error when you try to login to Maintain Your Membership, try clearing your web browser's cache. The steps to clear your web browser's cache depend on the web browser you are using. Below is a list of common web browsers with links to instructions on clearing the cache on a desktop computer:

  1. Google Chrome
  2. Safari
  3. Internet Explorer
  4. Firefox
  5. Edge

For instructions on clearing your browser's web cache on a phone or tablet, please visit the manufacturer's website or the website of your internet service provider.

Page last reviewed March 26, 2018