January 2020

Our response to the Long-Term Care Homes Public Inquiry recommendations

On July 31, 2019, Commissioner Eileen Gillese released her Long-Term Care Homes Public Inquiry Report. The report made 10 recommendations specifically for CNO.

At the inquiry, CNO provided information to help improve the system and protect residents and patients from harm. We also made a commitment to publicly report on our response to each of the 10 recommendations.

We have listed all the actions and improvements we have made to meet the report’s recommendations in our new fact sheet, Our Response to the Long-Term Care Homes Public Inquiry Recommendations. All our actions have the core purpose of protecting residents from harm.

Actions include adding a new decision-making tool to our investigation process to help investigators assess the risk a nurse poses to patients, and developing a new Reporting Guide, so employers, nurses and those who work with a nurse know what, when and how to report a concern to us.

We will continue to find opportunities to strengthen and enhance our processes, as we have always done. You can read our full response to the recommendations here.

Back to Top