January 2020

New Reporting Guide and updated Reporting form

We have published a new Reporting Guide and updated the Reporting form. The goal is to help employers, nurses and anyone who works with a nurse clearly understand what, when and how to report a concern they have about a nurse’s practice to CNO.

The guide replaces Mandatory Reporting: A process guide for employers, facility operators and nurses. We have also updated the Reporting form to make it easier to complete and submit to CNO.

CNO’s mandate is to protect the public. We achieve this by partnering with those who work with nurses. Patient safety is a collective responsibility—we need you to send us a report when you believe a nurse poses a serious risk of harm to patients.

The Reporting Guide is now an easy-to-navigate online document. It includes:

  • a table that easily explains what you should report to CNO

  • a section on a nurse’s professional accountability to act in the best interest of their patients and to protect them from harm

  • a section on your legal obligations to report certain conduct and concerns

We have also updated the Reporting form based on feedback. It now includes:

  • instructions on how to complete the form

  • a second contact person section, since more than one person might have information about the concern

  • more areas to list incidents, since the person submitting the form might have multiple concerns about the nurse’s practice

  • the ability to submit the form electronically on cno.org

We will be adding additional supporting resources to the File a Report section throughout 2020. We will inform you when we launch a new resource. 

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