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File a Report

CNO is currently experiencing a significant technical infrastructure issue. CNO will provide updates as they become available here.

If you would like to make a complaint about a nurse, please call 416-963-7503 (toll-free in Canada 1-877-963-7503) and leave a detailed voice message. An investigator will return your call within 2 business days.

If you would like to make a report about a nurse, please call 416-963-7504 (toll-free in Canada 1-877-963-7504) and leave a detailed voice message. An investigator will return your call within 2 business days.

The following information is intended for anyone who works with a nurse, including employers, facility operators and health professionals.

This information is not intended as legal advice. You are encouraged to seek legal advice and/or contact CNO if you have any questions about reporting.

If you are a member of the public and you wish to make a complaint about a nurse's conduct, please follow the instructions for making a complaint.

I have a concern about a nurse that needs to be reported:
File a Report
I have a concern about a nurse, but I'm not sure if I should report it.
Read the Reporting Guide

Page last reviewed September 15, 2020