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Busy phone lines

We continue to receive a higher-than-usual number of calls to our Customer Service Call Centre. We’re working to resolve this issue and we apologize for any inconvenience to you.

If you are a member of the public who would like to make a complaint about a nurse, please visit the Make a Complaint page for details, including additional contact options. 

If you are an employer, facility or health professional and you would like to file a report about a nurse, please visit File a Report for additional contact options. 

For those of you waiting to hear about the status of your application, we are working to quicken the processing time. We will ensure RPN applicants are able to register for their upcoming exam, and we are prioritizing Temporary Class applications. 

Thank you for your understanding.  

Page last reviewed January 15, 2018