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Busy phone lines

You may be experiencing difficulty in reaching us directly and we apologize for any inconvenience to you. We continue to receive a higher-than-usual number of calls to our Customer Service Call Centre since we transitioned to a new computer system. We’re working to resolve this issue quickly.

If you are a member of the public who would like to make a complaint about a nurse, please visit the Make a Complaint page on our website for details, including additional contact options. 

If you are an employer, facility or health professional and would like to file a report, please visit the File a Report page on our website for additional contact options. 

For those of you waiting to hear about the status of your application, we are working to quicken the processing time. We will ensure RPN applicants are able to register for their upcoming exam, and we are prioritizing Temporary Class applications. 

Thank you for your understanding.  

Page last reviewed September 14, 2017